Career change takes time, often longer than people realise. But once they recognise that there’s no quick fix, the process itself can be one of the most creative periods of their life.

Working from home takes a bit of getting used to. Some people love it, others hate it. This is what I’ve learned over the last few years of home-based working.

When it comes to asking for feedback and testimonials, there’s no two ways about it: the request for feedback needs to come first. Here are four questions to ask which will show your customers or clients that you care.